Well, they show-case where they believe they can get buyers. Us mere mortals who only occasionally take plane transport, are left with department store ware, well, there is always the internet as a source of most coveted things.
I am happy that Guerlain finally have made their exclusive lines more available in well-known department stores in bigger cities so that one does not always have to travel to Paris in order to get one of their nice frags.
However, I have not made good experiences with their staff.
Once I bought Bois d'Armenie + Oriental Brulant in Munich which together sold for about 400 Euro (!!) and I received a smile but no samples at all whereas I read that in other sales locations they do hand out some.
In Paris a very young sales assistant did not know anything about the oud line which was upcoming at that time. I found that rather embarrassing (for her and Guerlain).
In Stuttgart/Germany (Breuninger department store) the ladies are real b....s, they tend to look down on you as if you were an insect that is annoying instead of a valued customer. Not good.
Unfortunately, it seems there is no Guerlain online store where one could order and have it shipped internationally ?
Sometimes I am tired of such "exclusive bla-bla-bla" brands that only aggravate customers instead of letting them feel the magic that some of their fine scents actually transport.
A pity, really.