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Questions & Answers
I have not received an activation email.
Check your spam or promotions folder, sometimes emails accidentally end up there. If you can't find the email,
click here to get a new activation code or to update your email. Make sure to use the same email you registered with on Parfumo.
My activation link is invalid.
The account can no longer be activated if the registration period exceeds 60 days. Automatic deletion will occur after that period if no action is taken.
Alternatively, the account would already be up and running within the 60 days period if the activation link has already been clicked once.
Try to log in with your email address and password.
Click here to log in.
I have forgotten my password.
I cannot log in.
If your account has not been activated yet, activate it before you try logging in. You should have received an email with an activation link. If the email is nowhere to be found, kindly check your Spam folder.
Please note that passwords are case-sensitive.
Use the email address you registered with and your password to log in.
If you forgot your password,
click here to reset it.
How can I change my password?